Planned Pretty (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and what choices you have. By using our website, theplannedpretty.com, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
• Basic website data: IP address, domain name, browser type, operating system, what brought you to our site, and which pages you visited.
• Information you provide: Name, phone number, email, address, service details, and payment information when you contact us, schedule service, or make a purchase.
• Mobile & messaging data: If you opt in, we may send appointment reminders, service updates, or limited promotional messages by text message.
• Communication data: If you email or call us, we may keep a record of that communication.
2. How We Use Information
We use the information we collect to:
• Provide, schedule, and complete services.
• Respond to customer requests and provide support.
• Send invoices, appointment reminders, and updates.
• Improve our website, services, and customer experience.
• Share promotions or updates (only if you’ve opted in).
We do not sell your personal information.
3. Sharing Information
We may share your information only when necessary:
• With service providers such as payment processors, scheduling systems, or analytics providers.
• With legal authorities if required by law, legal process, or to protect our rights.
• To detect or prevent fraud or misuse of our website.
We will never sell or rent your information to outside marketers.
We do not share mobile information with third parties for marketing or promotional purposes.
4. Cookies & Tracking
We may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site and improve your experience.
• Cookies help us recognize repeat visitors and track site usage.
• You can adjust your browser settings to block or delete cookies if you prefer.
5. Security
We follow industry-standard practices to protect your information both online and offline.
• Sensitive data (such as payment details) is encrypted during transmission.
• Only employees who need the information to perform their job (billing, scheduling, or customer service) are granted access.
• The servers and systems we use to store your information are kept in a secure environment.
6. Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information.
• Opt out of promotional emails or texts at any time.
• Request details about how your data is used.
To exercise these rights, contact us at [email protected].
7. Text Messaging Terms
By providing your mobile number, you agree to receive service-related text messages from Planned Pretty. Message and data rates may apply. Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.
Mobile opt-in data will not be shared with third parties.
8. Intended for Adults
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.
9. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any other site you visit.
10. Surveys, Reviews & Contests
From time to time, we may request information through surveys, reviews, or contests. Participation is voluntary. Information collected may include contact details (such as name and address) and demographic details (such as zip code). This information is used only to administer surveys, improve our services, or notify winners.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated date. Please review this page regularly to stay informed.
12. Contact Us
If you have questions about this Privacy Policy, contact us:
Planned Pretty
Attn: Privacy Officer
Phone: 972-702-7946
Email: [email protected]
Mail: 325 North Saint Paul, Dallas, Tx, 75201