Planned Pretty (“we,” “our,” or “us”) provides heating, cooling, plumbing, electrical, roofing, and related services (“Services”). By using our website, theplannedpretty.com, or booking our Services, you agree to the following Terms of Service.
1. Use of Our Website
• You agree to use our website only for lawful purposes.
• You will not attempt to disrupt, damage, or gain unauthorized access to our systems.
• Content on this site (text, images, logos) is owned by Planned Pretty and may not be copied without permission.
2. Estimates & Pricing
• Any estimates provided online, by phone, or in person are based on the information you share.
• Final pricing may change if additional work, parts, or services are required once the job is inspected.
• Payment terms will be communicated before services are performed.
3. Appointments & Cancellations
• Scheduled appointments are subject to availability.
• If you need to cancel or reschedule, please notify us at least 4 hours in advance for an initial service call or at least 24-48 hours in advance for follow-up work or scheduled jobs.
• We reserve the right to charge a cancellation fee if adequate notice is not provided.
4. Payments
• Payment is due upon completion of services unless otherwise agreed in writing.
• We'll let you know in advance which payments we're currently accepting whether it's credit/debit, check, cash, financing, etc.
• Late or non-payment may result in additional charges and/or suspension of future services.
5. Warranties & Guarantees
• We stand by the quality of our work and may provide limited warranties on certain services or parts.
• Warranty details will be provided in writing at the time of service.
• Manufacturer warranties on parts and equipment are honored in accordance with their terms.
6. Liability
• We are not responsible for damage caused by pre-existing conditions, improper use, or customer negligence.
• To the fullest extent permitted by law, Planned Pretty is not liable for indirect, incidental, or consequential damages arising from use of our Services or website.
7. Text Messaging & Communications
• By providing your mobile number, you consent to receive service-related texts (appointment reminders, updates, billing notices).
• Message and data rates may apply. Reply STOP at any time to unsubscribe.
8. Intended for Adults
Our website and services are intended for adults. You must be at least 18 years old to schedule services or enter into a service agreement with us.
9. Third-Party Links
Our website may link to third-party websites. We are not responsible for the content or practices of those sites.
10. Changes to These Terms
We may update these Terms of Service at any time. Updated terms will be posted here with the revised date. Continued use of our website or services means you accept the updated terms.
11. Governing Law
These Terms are governed by the laws of the state of Texas, without regard to conflict of law principles.
12. Contact Us
If you have questions about these Terms of Service, contact us:
Planned Pretty
Attn: Privacy Officer
Phone: 972-702-7946
Email: [email protected]
Mail: 325 North Saint Paul, Dallas, Tx, 75201